[AR] Deleting or Adjusting an AR Invoice from a Closed Month

Created by Crystal Millington, Modified on Fri, 26 Dec at 2:14 PM by Crystal Millington

Purpose:
Use AR Invoice Adjustment to change invoices in closed months. Adjustments add or subtract from the original amounts—they don’t replace them. This is needed when the invoice is on the wrong customer or needs to be zeroed out.


Steps

  1. Open AR Invoice Entry:

    • Go to Accounts Receivable > Programs > AR Invoice Entry.

    • Create a batch in an open month.

    • Enter + or N to start a new sequence, then enter the Customer number.

    • Change Trans Type to A-Adjustment.

  2. Select Invoice:

    • After tabbing off Trans Type, a window will list invoices.

    • Select the invoice to adjust.

    • Enter necessary header info (Transaction Date will be the date the system adjusts the balance).

  3. Adjust AR Lines:

    • Use F4 to select each AR Line.

    • Use the AR Invoice Detail report for reference.

    • Adjust all line amounts (retainage, discounts, tax, etc.) to offset the original invoice.

    • Example: Original invoice $2000 → enter -$2000.

    • Amount = Amount column minus Tax column from the report.

  4. Verify:

    • After posting, the invoice balance should be 0.00.

    • Check AR Aging Report—if the invoice still appears, verify invoice and adjustment dates.

This effectively “deletes” or zeroes out invoices in closed months without reopening them.

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