GL Month End Close: Troubleshooting Close Check Errors

• When error messages are received while doing a 'Close Check' during GL Month End Close, the user will need to review and address each of the errors being received in their respective Modules.
• When the Close Check button is pressed, a system-wide search is made for unprocessed information based on the modules being closed.
• If none is found, the OK button can be pressed to close the month.
• If unprocessed information is found, a message displays indicating that the month is not ready to close.
• You will need to check each of the tabs at the bottom of the form to identify the information that must be processed before you can close the month.

When error messages are received while doing a 'Close Check' during GL Month End Close, the user will need to review and address each of the errors being received in their respective Modules.

When the Close Check button is pressed, a system-wide search is made for unprocessed information based on the modules being closed. If none is found, the OK button can be pressed to close the month. However, if unprocessed information is found, a message displays indicating that the month is not ready to close. You will need to check each of the tabs at the bottom of the form to identify the information that must be processed before you can close the month.

• Unposted Batches - Lists all unposted batches. Information shown includes the HQ company, month, batch ID, source, the batch creator, who the batch is in use by, and status.
• How to resolve: Review the list of unposted batches. Use the Batch Process form in the module indicated in the Source column to clear or post the batch. For more information see: What is a batch status? What does each mean?

•  AP Prepaid - Lists all unprocessed prepaid transactions. Information shown includes the AP company, month, transaction #, vendor, and CM reference number.
• How to resolve: See article: Cannot Close GL Month due to Open Prepaid Transaction

• AP Unapproved Invoices** - Lists all unapproved invoices. Information shown includes the AP company, month, sequence, and vendor. Informational only - not required to close a month.
• How to resolve: See article: AP Unapproved Invoices not allowing month to be closed in GL

• IN Reconciliation -Transactions have been posted for the last month after reconciliation was run.
• How to resolve: See article: IN Monthly Reconciliation Error - Transactions have been posted for the last month after reconciliation was run.

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• JB Invoices - Lists all unprocessed JB invoices. Information shown includes the JB company, bill month and number, and contract/customer.
• How to resolve: See article: Job Billing Invoice preventing Month End Close

• PR Pay Periods - Lists all payroll periods that have not been fully processed and closed. Information shown includes the PR company, PR group, pay period ending date, and the final update status for JC, EM, GL, and AP.
• How to resolve: See articles: Running the Ledger Update after closing the pay period is Required to Close the Month and How to close a month if the AP update in PR has not been run?

• MS Uninvoiced Tickets - Lists all unprocessed MS invoices. Information shown includes the MS company and month, and the transaction, customer, ticket, and haul transaction number.
• How to resolve: See article: Uninvoiced Tickets error when closing GL

• MS Hauler Payments** - Lists all unprocessed hauler payments. Information shown includes the MS company, month, transaction number, vendor, ticket number, and haul transaction number. Informational only - not required to close a month.

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• MS Interco Invoices - Lists all unprocessed Intercompany MS invoices. Information shown includes the MS company and month, the invoice number, 'sold to' company, and invoice date.

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• MS Vendor Payments** - Lists all unprocessed MS vendor payments. Information shown includes the MS company and month, transaction number, material vendor, and ticket number. Display on this tab is limited to 500 records, so the list may not show all existing hauler payments. Informational only - not required to close the month.

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• PM Interface: How do I clear a PM Interface batch?

*Note:  A month can be closed when unapproved invoices and/or hauler payments exist, as long as no other unprocessed detail exists. If all other detail is processed, but you have existing unapproved invoices and/or hauler payments, you will receive a message (or messages) indicating that you will be closing Sub Ledgers that still have unapproved AP invoices and/or MS hauler payments once you press OK to close the month. You can select Yes to go ahead and close the month or No to cancel.

• SM Invoices --Lists all unprocessed SM invoices. Information shown includes the SM company, GL month, invoice number, SM work order and work order scope, and the 'bill to' customer.
• How to resolve: Use SM Invoices to search for any Pending Invoice for the month. Pending invoices must be processed to close the month.

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• Unprocessed SM Work Completed Lines-- Lists all work completed lines that are still in a Provisional status. Information shown includes SM company and post month.
• How to resolve: Use SM Work Order cost posting to process these lines. See article: Unprocessed SM Work Completed Lines Preventing GL Month End Close

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• PM Corrections - Lists all PM module error corrections that have not been interfaced.
• How to resolve: See Article: How to Post or Clear a PM Correct Items Batch

Use the information shown to locate and process the necessary items. Once all information has been processed, the month can be closed.

NOTE: If you are only closing AP, the close check will look for unposted batches with an AP, MS HaulPay, or MS MatlPay source. If only closing AR, the close check will look for unposted batches with an AR, JB, or MS source.