[AR] Applying Customer Credits to Open AR Invoices

Use available customer credits or credit invoices to apply payment to outstanding AR invoices.

Steps

1. Initiate Cash Receipt Batch:

   • Navigate to AR > Programs and start a new AR Cash Receipts batch.

   • Tab off New and enter the Customer.

   • Enter the Date, Check #, Deposit #, and set Amount = 0.00.

   • Click the Chevron (>>).

2. Select Invoices:

   • In the invoice window, select Don’t Initialize and click OK.

3. Apply Credits:

   • On the credit invoice line(s), enter the negative amount in the Total Applied field.

   • On the invoice(s) to be paid, enter the positive amount in the Total Applied field.

4. Finalize Batch:

   • Click Save.

   • Go to File → Process Batch, Preview Reports, and Post.

This procedure offsets credits against open invoices, ensuring AR balances are accurately updated.