[SM] Setup an SM Department

SM Departments

• Set up departments to define the GL accounts for cost and revenue on work orders.

• Cost accounts are updated when posting work completed, depending on line type and WIP tracking.

• Revenue accounts are updated when billing work completed.

• Note: You must define GL accounts for all cost and revenue categories, even if not used.

How to access:

• From the main menu: Service Management > Programs > SM Departments

• Department: Enter a code to identify the department.

• Description: Enter a description for the department.

• GL Accounts: Enter accounts for Cost, Revenue, Cost WIP, and Revenue WIP. Press F4 for valid accounts.

• Agreement: Revenue: Enter the GL account for periodic service agreement billings.

• Agreement: Deferred Rev: Enter the GL account for recognizing service agreement revenue.

• Misc Offset Account: Cost: Enter the GL offset account for miscellaneous work completed lines.

• Work Order: Deferred Rev: Enter the Work Order Revenue Deferral GL account.

• Save the record.