[HR] No eligible resources to update to payroll

Error: No eligible resources to update – appears when attempting to Update Salaries to Payroll from HR.

Steps to Resolve:

1. In HR Resource Master, go to the Payroll Info tab.

2. Uncheck Active PR Employee, remove the PR Employee #, and Save.

3. Confirm the message by clicking Yes.

4. Recheck Active PR Employee, enter the PR Employee #, and Save.

5. If prompted for Employee Gender, verify it on the Info tab and Save again.

6. After completing these steps:

   • Exists in PR should be checked.

   • Add to PR button will be grayed out on the Payroll Info tab.