Reverse or Reduce a Deposit in a Closed Month

Created by Jess Miller, Modified on Thu, 1 Feb, 2024 at 12:18 PM by Jess Miller

Reverse or Reduce a Deposit in a Closed Month

https://support.viewpoint.com/s/knowledgedetail?c__urlname=160427120416454

A deposit that is in a closed month was entered incorrectly and I need to reduce the amount of the deposit that was processed. [Vista//AR - Accounts Receivable -Vista]

Details

Vista > Accounts Receivable > Programs >  AR Cash Receipts 

  • If your overstated deposit is in a prior month that is now closed, you can enter a negative AR Cash Receipt to reduce the amount of that deposit.
  • Enter a negative AR Cash Receipt using the Payment Details screen and checking the box to "Remove Input Restrictions"
  • Open an AR Cash Receipt batch in an open month
  • Enter the Header information, making the check amount a negative number, and enter a Deposit number

  • In the lower section select the invoice you want to apply this credit to.
  • If you do not see the invoice because it has been paid in full, click Options at the top of the screen and then select "Show All Invoices".

  • Once the invoice is selected > click on Payment Detailat the bottom of the screen.

  • Check the "Remove Input Restrictions" box > enter the negative amount in the Apply Amount field
  • Click Close and Process Batch
 

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